Please make sure that the original product tag and packing is intact when reverse pick up is made. We ensure that a brand new replacement is shipped to you at no additional cost. The same needs to be conveyed to our team within 2 working days of receiving the package. Products are eligible for return if they are received in a damaged or defective condition.
Note: Personalized product orders cannot be cancelled / refunded once the order is processed.
In case you would like to cancel the order after it is dispatched, you can simply refuse to accept the order and inform us of the same via email. Simply email us at with your order number mentioned in the subject line. If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order. How do I cancel an order on thegiftsociety.in?
